At Ajeck Systems, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and safeguard any personal information we receive from you when you use our services, including laptop and desktop repair, data recovery, and other IT support services.

Information We Collect

We collect information to provide better services and a more personalized experience. The information we collect includes:

• Personal Information: When you contact us for services, we may collect personal details such as your name, email address, phone number, and any other necessary contact information.
• Device Information: If you submit a device (laptop, desktop, etc.) for repair or data recovery, we may collect information related to the device’s operating system, hardware specifications, and any problems or issues related to the device.
• Usage Data: We may collect data on how you interact with our website, including pages visited, links clicked, and other actions taken.

How We Use Your Information

We use the information we collect for several purposes, including:

• Service Delivery: To process and fulfill service requests, such as device repair, software installation, and data recovery.
• Communication: To send you updates on your service request, respond to inquiries, and offer customer support.
• Service Improvement: To improve our website and services based on your feedback and interactions.
• Marketing and Promotions: With your permission, we may send you promotional content or updates regarding our services.

Data Security

We prioritize protecting your data. Ajeck Systems employs industry-standard measures to ensure the confidentiality, integrity, and security of your personal and device-related information. However, no method of electronic transmission or storage is entirely secure, and we cannot guarantee absolute security.

Third-Party Sharing

We do not share your personal information with third parties, except where necessary to provide our services (e.g., engaging third-party repair specialists) or as required by law.

Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your personal data.
• Withdraw consent for any promotional communications at any time.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for any updates.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

• Ajeck Systems
• Email: admin@ajeck.co.nz